Sending parcels regularly?

If you send lots of parcels, Post Office can make things easier for you because trust is part and parcel of what we do.

Let's get your seller profile glowing

 

Whether you've just started selling online or you're an established marketplace seller, we're here to help. We know sending orders quickly and smoothly builds reputations. Experts in our 11,500 branches will help protect yours.

Get the right service for your needs

Millions of online sellers trust Post Office with their parcels. Choose the delivery speed you need. And for extra peace of mind add options like signature on delivery or next day delivery with end to end tracking.

Save time with

Drop & Go

Drop off parcels fast with our free, convenient service perfect for online sellers. There's no queuing, weighing or printing. We charge your prepaid Drop & Go card, process items the same day, and email so you can track them.

Make the most of marketplaces

Online marketplaces are your gateway to global shoppers. They can help process payments, boost your search engine rankings and more. But which one will suit you?

Protect your eBay reputation

Online sellers know a great eBay reputation's vital. Trust Post Office and Royal Mail to help protect your seller rating by getting your parcels there safely and securely.

Top tips for selling online from successful business owners

Experienced and successful business owners Wendy, Caroline and Dom share their top tips for starting and growing your own online business

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Some common questions


What's the minimum and maximum weight allowed for a parcel?

There's no minimum but your item must be large enough to add an address and postage labels for the service you choose.

The maximum weight for Royal Mail domestic services is 20kg, except Special Delivery Guaranteed by 9am where it's 2kg. For Royal Mail international services it's 2kg, except printed papers for which it's 5kg (some restrictions apply).

You can find more out here .

Can I use my prepaid postage label?

Yes. Most Royal Mail and Parcelforce Worldwide labels are accepted in Post Office branches. The only current exception is Royal Mail Tracked 24 and Tracked 48 labels bought online from the Royal Mail Click and Drop Platform.

Can you track proof of posting?

Not for items sent using standard mail. But you can get delivery confirmation for Small Parcel Size items and above here. And, if you buy a service with a signature or tracking, you can track your item online here.

How should I pack items for posting?

Here are some tips to help get your items where they're going quickly and safely:

  • Write a return address on the item
  • Put a contact name, address and phone number inside
  • Use padded envelopes for sharp edges or odd shapes <
  • Make sure fragile items don't touch each other or the side of the container
  • Cushion items inside with bubble wrap or polystyrene chips (available at Post Office branches)
  • Seal your package securely with nylon or vinyl tape along all edges and openings
  • Add a 'FRAGILE' sticker if needed

You can find more tips here.

What if I have more questions about sending my parcels?

Just speak to the mails specialist when you're in branch. They'll be happy to help.